Core-collapse supernovae (SNe) are one of the most powerful cosmic sources of neutrinos, with energies of several MeV. The emission of neutrinos and antineutrinos of all flavors carries away the gravitational binding energy of the compact remnant and drives its evolution from the hot initial to the cold final states. Detecting these neutrinos from Earth and analyzing the emitted signals present a unique opportunity to explore the neutrino mass ordering problem. This research outlines the detection of neutrinos from SNe and their relevance in understanding the neutrino mass ordering. The focus is on developing a model-independent analysis strategy, achieved by comparing distinct detection channels in large underground detectors. The objective is to identify potential indicators of mass ordering within the neutrino sector. Additionally, a thorough statistical analysis is performed on the anticipated neutrino signals for both mass orderings. Despite uncertainties in supernova explosion parameters, an exploration of the parameter space reveals an extensive array of models with significant sensitivity to differentiate between mass orderings. The assessment of various observables and their combinations underscores the potential of forthcoming supernova observations in addressing the neutrino mass ordering problem.